Silverlake Estate

Arrival Information, Safety Information and Estate Rules

Before you arrive

Arrival information

• Check-in days are typically Monday, Friday or Saturday (depending on your booking).
• Full arrival details, including directions and access information, will be shared with you ahead of your arrival.
• Please ensure you follow all arrival instructions carefully for smooth access to your property.
• Parking is available at your property or in designated areas – please display any required permits.

Getting around the Estate

Silverlake is designed to be a safe, relaxing environment for everyone:

• Please drive slowly – the Estate speed limit is 10mph.
• Be aware of pedestrians, cyclists and children playing throughout the Estate.
• Use only allocated or designated parking spaces.

During your stay

Respecting the peace and quiet

Silverlake is a tranquil, nature-led environment, so we ask all guests to be considerate:

• Keep noise to a minimum, especially outdoors and on balconies.
• No external amplified music at any time.
• Indoor noise should be kept low, particularly after 11pm.
• Please be mindful of neighbouring properties – noise travels easily across water.

Safety around the Estate

Your safety is important, especially in a natural lakeside setting:

• Children must be supervised at all times, particularly near water.
• Follow all safety signage around lakes, play areas and facilities.
• Pools, spa areas and activity spaces have their own safety rules – please observe them at all times.
• Only use lakes and facilities where activities are explicitly permitted.

Before taking to the lakes or enjoying any activities at Silverlake Estate, please take a moment to read our Safety Information & Guidance to help you make the most of your time with us.

Wildlife and nature

Silverlake is a protected natural environment:

• Please do not feed wildlife.
• Stick to designated paths and respect any seasonal restrictions.
• Help us protect local habitats, especially around lakes and reed beds.
• Keep dogs under control and away from sensitive wildlife areas.

Use of facilities

During your stay, you may have access to estate facilities such as the spa:

• Access is for registered guests only.
• Do not share access cards or allow non-guests to enter.
• Children must be accompanied in all leisure areas.
• Please be considerate of other guests when using shared spaces.

Important estate rules

To maintain a safe and enjoyable environment for everyone:

• Properties are for holiday use only.
• Parties, events, stag or hen groups are not permitted.
• Do not exceed the maximum occupancy of your property.
• Do not enter private areas or other properties.
• Fireworks are not allowed on the Estate.

If things go wrong

Failure to follow estate guidelines may result in:

• Charges for damage or disturbance.
• Loss of deposit.
• In serious cases, removal from the Estate.

Silverlake is all about reconnecting with nature, relaxing and enjoying time together. By following these simple guidelines, you’ll help us preserve everything that makes the Estate so special.